The Importance Of Customer Service In Ecommerce
eCommerce Business Life Cycle Why Customer Service Matters Customer service can retain clients, extract more value and boost overall success by improving the company image. In all industries, both service and product-backed industries should invest in customer service. Companies that understand that communication is imperative for long-term success can maintain long-term success even when the going gets rough. Customer Expectations With the fluctuations in supply and demand, business owners must be aware of the competition and how company rank and reputation can shift customer expectations overnight....